Graebel supports hundreds of KinderCare Learning Centers across the US

April 8, 2019

U.S. nationwide service coverage flexible labor model and logistical expertise required

The Client

KinderCare Education (formerly known as Knowledge Universe® – U.S.), the largest provider of early childhood education in the U.S. through its KinderCare Learning Centers® and other branded locations.


The Challenge

After the U.S. adopted new safety standards for drop-side cribs used by childcare providers, KinderCare Education needed to replace cribs in 1,580 U.S. locations. The company had to make the transition over a seven-month period in those facilities. Most important, accurate assembly of the cribs was critical to ensure child safety.

Project Summary

Over a seven-month period:

> Receive, store and assemble over 19,000 new cribs

> Logistical coordination of 1,580 KinderCare Learning Centers across the U.S.

> Remove and safely dispose of the obsolete cribs.


The Solution

The unassembled cribs were shipped to local warehouses for assembly and delivery. Nearly 85% of the KinderCare Centers locations were within 50 miles of one of these warehouses.

> We conducted multiple conference calls with the crews and managers to review the assembly instructions and best practices along with delivery and disposal procedures

> We created an assembly instruction video covering the 200+ crib components to ensure consistent installation quality at all facilities

> We confirmed delivery schedules with each of the facilities four weeks in advance, including those housed on federal sites and large corporate campuses where advance security clearances for the delivery team was required

> We removed and permanently disposed of the old cribs as the new cribs were delivered.
Because they were considered a safety hazard, we utilized recycling and waste-to-energy
options where available.

> The entire project had a total of 3.8 million specific quality control checkpoints and our deficiency rate was less than 0.0001

“We were able to leverage Graebel’s nationwide service coverage, flexible labor model and logistics expertise to execute a complex project on our timetable with superb results. Their project team was hands-on, knowledgeable and flexible enough to accommodate changing variables.”

- Director of Logistics & Inventory, KinderCare Education


The Results

Thanks to careful planning, thorough training, constant communication and personal
attention from the crews, the project was completed within budget and on time.


Download the Case Study


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